Exchange Policy

PRODUCT DELIVERED IS BIG/SMALL IN SIZE? WANT A BIGGER/SMALLER SIZE?

  • You can raise the size exchange request from by dropping us an mail at support@raethshop.com mentioning the new required size and you will get a revert within 24 working hours.
  • We will arrange a pick-up of the product delivered to you and get a fresh piece made in the new required size and it will be dispatched as soon as it gets ready. In case pickup facility is not available on the provided pin code, customer has to ship the product back to Raeth office at her/his own risks, costs & responsibility within 7 days of receipt of the product.
  • In case of size problem, we can always get it exchanged to a size you need.
  • For Size Exchanges, the product should be unused/unworn & Tag should be intact and request should be raised within 7 days of delivery.
  • If a piece is exchanged once, it cannot be returned or exchanged the second time.
  • In case the new required size required is not available, Our Standard Returns and Cancellation Policy is applicable.

THIS EXCHANGE POLICY IS APPLICABLE ONLY FOR DOMESTIC ORDERS/ORDERS DELIVERED WITHIN INDIA ONLY. FOR INTERNATIONAL ORDERS, REGULAR RETURNS AND CANCELLATION POLICY IS APPLICABLE FOR EXCHANGE.