Shipping Policy
At Raeth, we strive to provide you with a seamless shopping experience, from the moment you place your order to the moment it arrives at your doorstep. This Shipping Policy outlines the details of our shipping process, including estimated delivery times, potential delays, and important information regarding shipping fees.
Order Processing Time: Upon receiving your order, our dedicated team works diligently to process and prepare it for shipment. We typically process orders within 2-3 business days, excluding weekends and holidays. Please note that this processing time is separate from the estimated delivery time.
Estimated Delivery Time: Once your order has been processed and shipped, you can expect your package to arrive within 7-10 business days. However, please keep in mind that delivery times may vary depending on your location and any unforeseen circumstances that could affect the shipping process. We make every effort to ensure prompt delivery, but there may be rare instances where delays occur due to factors beyond our control, such as weather conditions, customs inspections, or carrier-related issues.
Tracking Your Order: To provide you with peace of mind, we offer order tracking for all shipments. Once your order is dispatched, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your package and obtain real-time updates on its whereabouts. Please note that it may take a few hours for the tracking information to become available.
Shipping Methods and Carriers: We partner with reputable shipping carriers to ensure reliable and efficient delivery of your orders. The specific carrier used for your shipment will depend on various factors, including your location and the size of your package. We select the most suitable carrier to optimize the delivery process and minimize any potential disruptions.
Shipping Fees: We offer free standard shipping on all orders within India. However, for international orders or express shipping, additional fees may apply. The exact shipping charges will be calculated and displayed at the checkout page, allowing you to review and approve them before finalizing your purchase.
International Shipping: We are delighted to offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the recipient and are beyond our control. We recommend contacting your local customs office for further information regarding any applicable fees or restrictions.
Order Modifications and Address Changes: Once your order has been placed, we cannot guarantee changes to products or delivery address.
At Raeth, we value your satisfaction and aim to provide you with exceptional service throughout your shopping experience. If you have any questions, concerns, or need further assistance, please don't hesitate to reach out to our dedicated customer support team. We are here to help!
Note: The shipping policy is subject to change without prior notice. Please refer to the most recent version available on our website at the time of your purchase.